Customer Service Representative - State Farm Agent Team Member
Full Time • Lexington - SC
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a small but passionate team with one other dedicated team member. Before launching my own office, I gained valuable experience working as a State Farm team member, which taught me the importance of building strong relationships, delivering exceptional service, and always putting customers first.
I played baseball in college and for a local collegiate team, which helped shape my competitive spirit, discipline, and teamwork - qualities that continue to guide how I run my business today.
Our office culture is upbeat, collaborative, and focused on growth. We’re looking for someone who brings optimism, high energy, and a positive attitude to the team, someone who’s excited to connect with customers, support their needs, and contribute to a winning environment.
If you’re ready to join a growing agency where your energy and enthusiasm can make a real difference, we’d love to hear from you.
ROLE DESCRIPTION:
I opened my agency in 2025 and currently lead a small but passionate team with one other dedicated team member. Before launching my own office, I gained valuable experience working as a State Farm team member, which taught me the importance of building strong relationships, delivering exceptional service, and always putting customers first.
I played baseball in college and for a local collegiate team, which helped shape my competitive spirit, discipline, and teamwork - qualities that continue to guide how I run my business today.
Our office culture is upbeat, collaborative, and focused on growth. We’re looking for someone who brings optimism, high energy, and a positive attitude to the team, someone who’s excited to connect with customers, support their needs, and contribute to a winning environment.
If you’re ready to join a growing agency where your energy and enthusiasm can make a real difference, we’d love to hear from you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Grayson Stoneking - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in West Columbia, SC and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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